Privacy Policy Agreement
Effective Date: September 1, 2026
At ETHOS Global Hospitality ("ETHOS," "we," "us," or "our"), trust is at the heart of everything we do. We respect your privacy and are committed to handling your information thoughtfully and responsibly. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you visit ethosglobalhospitality.com, submit a request for proposal ("RFP"), contact us, or use our hotel sourcing, site selection, meeting procurement, and related advisory services (collectively, the "Services").
By using our website or sharing information with us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Information You Provide
Contact information, such as your name, company, job title, email address, telephone number, and mailing address.
Program and travel information, such as event or project name, requested destinations, arrival and departure dates, room requirements, attendee counts, meeting space, food and beverage, audiovisual needs, budget, accessibility needs, and other preferences.
Business and contracting information, such as company details, billing contacts, tax-exemption information, proposal requirements, contract terms, and related correspondence.
Attendee or traveler information that you elect to provide, such as names, rooming-list details, travel preferences, and accommodation requests.
Communications and other information you send to us by email, telephone, website form, or another channel.
Please do not provide sensitive personal information unless it is reasonably necessary for the Services and requested through an appropriate method. If you provide information about another person, you represent that you are authorized to do so and to permit us to use and disclose it as described in this Policy.
Information Collected Automatically
When you use our website, we and our website, analytics, and technology providers may automatically collect information such as your IP address, browser and device type, operating system, referring pages, pages viewed, dates and times of visits, approximate location, and interactions with the website. This information may be collected through cookies, pixels, logs, and similar technologies.
Information From Other Sources
We may receive information from clients, prospective clients, hotels, resorts, destination organizations, venue partners, service providers, professional referrals, publicly available sources, and other business partners involved in fulfilling an inquiry or program.
How We Use Information
We may use personal information to:
Respond to inquiries and provide the Services.
Prepare and distribute RFPs to suitable hotels, resorts, venues, and destination partners.
Source properties, evaluate proposals, negotiate rates and concessions, coordinate site selection, and support contracting and program fulfillment.
Communicate with clients, travelers, hotels, venues, and business partners.
Operate, maintain, personalize, secure, and improve our website and Services.
Maintain business records, administer our client and partner relationships, and process commissions or other business transactions.
Analyze website use and the effectiveness of our communications.
Detect, investigate, and prevent fraud, misuse, security incidents, or other harmful activity.
Comply with legal obligations, enforce agreements, and establish, exercise, or defend legal claims.
Carry out other purposes disclosed when information is collected or with your consent.
How We Share Information
We only share personal information when it is reasonably necessary to provide our Services, operate our business, or meet a legal obligation. This may include sharing information with:
Hotels, resorts, venues, and destination partners. We may share relevant RFP, program, contact, attendee, and accommodation information so these parties can evaluate availability, prepare proposals, negotiate terms, and fulfill contracted services.
Service providers. We may use providers that support website hosting, forms, email, cloud storage, analytics, customer relationship management, document processing, accounting, security, and other business functions. These providers may process information on our behalf.
Professional advisers. We may disclose information to attorneys, accountants, insurers, auditors, and other advisers when reasonably necessary.
Legal and safety recipients. We may disclose information when we believe it is required by law or reasonably necessary to protect the rights, safety, property, or integrity of ETHOS, our clients, users, partners, or others.
Business transaction participants. Information may be disclosed in connection with a merger, financing, reorganization, sale of assets, acquisition, or similar business transaction, subject to appropriate safeguards.
Other parties at your direction or with your consent.
We do not sell personal information for money. We also do not knowingly use or disclose personal information for cross-context behavioral advertising. If our practices change, we will update this Policy and provide any choices required by applicable law.
Cookies and Analytics
Our website and its service providers may use cookies and similar technologies that are necessary for site functionality, help remember preferences, measure traffic, understand how visitors use the site, and improve performance. You can control certain cookies through your browser settings and, where available, the website's cookie controls. Blocking cookies may affect the operation of some website features.
Third-party services may collect information under their own privacy policies. ETHOS does not control the privacy practices of those third parties.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing the Services, maintaining business and contractual records, resolving disputes, protecting against fraud, and complying with legal, accounting, tax, and reporting obligations. Retention periods vary depending on the nature of the information and the reason it was collected.
How We Protect Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. While no website, transmission, or storage system can be guaranteed to be completely secure, we take the protection of your information seriously. Please use care when sending confidential or sensitive information by email or through online forms.
Your Privacy Choices and Rights
Depending on where you reside and subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to obtain information about how it is used or disclosed. You may also withdraw consent where processing is based on consent.
To submit a privacy request, email hello@ethosglobalhospitality.com with the subject line Privacy Request. Please describe your request and provide enough information for us to reasonably verify your identity and locate the relevant records. We may ask for additional information to verify and process your request. Authorized agents may submit requests where permitted by law, subject to verification of their authority.
You may opt out of promotional emails by using the unsubscribe link, when provided, or by contacting us. We may still send non-promotional communications relating to an active inquiry, program, contract, or business relationship.
International Services and Data Transfers
ETHOS may source hotels and provide Services internationally. As a result, information may be transferred to and processed in countries other than the country where it was collected, including the United States and the location of a requested hotel, venue, or program. Privacy laws in those locations may differ from those in your jurisdiction. Where required, we take appropriate steps to support lawful transfers and handling.
Third-Party Websites and Services
Our website or communications may contain links to third-party websites or services. We are not responsible for their content, security, or privacy practices. We encourage you to review the privacy policy of any third party before providing information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Services, business practices, or legal requirements. The revised Policy will be posted on this page with an updated effective date. Your continued use of the website or Services after an update is subject to the revised Policy.
Contact Us
For questions, concerns, or privacy requests, contact:
ETHOS Global Hospitality
Email: hello@ethosglobalhospitality.com
Website: ethosglobalhospitality.com